Privacy Policy

Legal Disclaimer

Last Updated: September 2026

Quality Restoration & Renovation (“QRR,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we may collect, use, and protect information when you visit our website, contact us, request restoration services, or otherwise interact with us online.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We May Collect

We may collect information you voluntarily provide to us when you:

Submit a contact or service request form
Request emergency restoration services
Call, email, or otherwise contact us
Request an estimate or additional information
Communicate with us regarding an existing project
Subscribe to communications, if available

Information you provide may include your name, phone number, email address, property address, information about your property or restoration needs, and any other information you choose to provide.

Please do not submit highly sensitive personal information through website forms unless specifically requested.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through Wix, our website platform, and its built-in website technologies.

This may include information such as:

IP address
Browser and device type
Pages visited
Date and time of visits
Referring website or source
General geographic information
Interactions with the website

We may use this information to understand how visitors use our website, monitor website performance, improve the user experience, and better understand how people find and interact with QRR online.

Cookies & Website Analytics

Our website is hosted through Wix and may use cookies and similar technologies as part of Wix’s website functionality and built-in analytics tools.

These technologies may help the website function properly, remember visitor preferences, understand website traffic and usage, and provide information about how visitors interact with the site.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some parts of the website function.

How We Use Your Information

We may use information we collect to:

Respond to questions and service requests
Communicate with you about restoration or renovation services
Schedule inspections, estimates, or other appointments
Provide and manage services
Improve our website and customer experience
Understand website traffic and visitor behavior
Measure the effectiveness of our marketing
Maintain the security and functionality of our website
Comply with legal obligations
Protect our rights, customers, employees, and business

We may also use your information for other purposes when you have provided consent or when otherwise permitted by law.

How We Share Information

We do not sell your personal information in exchange for money.

We may share information with trusted service providers that help us operate our business or website, such as website hosting providers, software platforms, communications services, or other vendors.

We may also share information when reasonably necessary to:

Provide services you have requested
Coordinate work with contractors, vendors, or other professionals involved in a project
Comply with applicable laws, regulations, legal processes, or governmental requests
Protect the rights, property, or safety of QRR, our customers, or others
Complete a business transaction such as a merger, acquisition, or transfer of assets

Service providers are permitted to access information only as appropriate for the services they provide and subject to their own legal and contractual obligations.

Links to Other Websites

Our website may contain links to websites operated by third parties.

QRR does not control the privacy practices or content of third-party websites. If you follow a link to another website, we encourage you to review that website’s privacy policy.

Data Security

We take reasonable measures designed to protect the information entrusted to us.

However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted through our website.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and project records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

You may contact us to ask questions about personal information you have provided to QRR or to request that we update or correct that information.

You may also opt out of marketing communications by following the unsubscribe instructions included in those communications or by contacting us directly.

Certain information may need to be retained when required for legal, accounting, contractual, insurance, or legitimate business purposes.

Children's Privacy

Our website and services are intended for property owners, businesses, organizations, property managers, and other individuals seeking restoration or renovation services.

We do not knowingly collect personal information online from children under 13.

If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal requirements.

When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised.

Contact Quality Restoration & Renovation

If you have questions about this Privacy Policy or QRR’s privacy practices, please contact us:

Quality Restoration & Renovation
2958 Gateway Dr., Elkhart, IN 46514
(574)858-0848